Check the platform,
browser and
browser version,
then select the
appropriate
streaming format
for content creation
and playback
according to the
compatibility matrix.

Appendix

Compatibility

About Compatibility

Platform and Browser Version Compatibility

For correct playback of
streaming video on client
machines, please read the
compatibility notes on this
page.

Browser

QuickTime

Windows

Media

Real Media

MAC

FireFox 1.5 and
higher

Yes

WIN

Mozilla FireFox 1.0
and higher

Yes

Internet Explorer 6.0,
and higher

Yes

Recommended Player Versions

Content Type

Recommended Player

Windows Media content

Windows Media Player
9.x or 10.x

Real Media content

RealPlayer™ One

QuickTime content

QuickTime 6 or 7

Playback of archive (ASF format) content

Platform:

Windows® XP

Browser version:

Internet Explorer (all versions) and

Mozilla Firefox (all versions).

Streaming content format:

Windows Media content

from archiving calls (ASF format).
The TANDBERG Codec Pack must be installed on client
machines to play back archiving Windows Media content
(ASF format).
The TANDBERG Codec Pack is available for download
by all Content Server users from this location:
Help>Conference Test Page.
Administrators also have access to a distributed Codec
Pack version, TAACodecPack_Dist.msi, from this location
on the Content Server: C:\Program Files\TANDBERG\
ContentServer\CodecPack. The distributed Codec Pack
installer performs a ‘silent’ installation, with no user
action required at the end of the installation.

Download details
Name:

TAACodecPack.msi or TAACodecPack_Dist.msi.

Type:

Windows Installer Package.

Publisher:

TANDBERG

Version:

1.0.0

Date:

20/09/2006

Size:

3.4MB

Supported OS:

Microsoft® Windows® XP.

Platform:

Windows.

Browser version:

Mozilla Firefox (all versions).

Streaming content format:

Windows Media content from transcoding (WMV

format) and archiving calls (ASF format).
Mozilla Firefox browsers require ActiveX® control plugin to be installed to display
movies in Windows Media® WMV and ASF formats.
The following ActiveX plugin for Mozilla Firefox has been tested –

Adam Lock’s

ActiveX Plugin for Firefox

, available as a free download at the time of publishing

this user guide.
To find the download site, either type “Adam Lock’s ActiveX Plugin for Firefox”
as a search string in your search engine, or follow the instructions for installing
and checking the Active X plugin installation from the MozillaZine Forum Index ->
Firefox Support page at

http://forums.mozillazine.org/viewtopic.php?t=206213

From this page, you can click on either “Warp to ActiveX Plugin” or “Installing the
ActiveX plugin” in the Contents List to find the correct version for your Mozilla
Firefox browser to download and install.

Playback of Windows Media Content in Mozilla Firefox

ActiveX®plugins are browser-version specific. If users download the
wrong version of the plugin, this can break their browser.