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Troubleshooting – Transition Networks SISGM1040-162D User Manual

Page 119

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Transition Networks

SISGM1040-162D-LR

Technical Support: 1-800-260-1312

International: 00-1-952-941-7600

112

Troubleshooting

Verify the switch is using the right power cord/adapter (DC 12-48V), please don’t

use the power adapter with DC voltage higher than 48V, or it may damage the

switch.

Select the proper UTP cable to construct user network. Please check that is using

the right cable. Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) cable

for RJ-45 connections: 100 Category 3, 4 or 5 cable for 10Mbps connections, 100

Category 5 cable for 100Mbps connections, or 100 Category 5e/6 cable for

1000Mbps connections. Also be sure that the length of any twisted-pair connection

does not exceed 100 meters (328 feet).

Diagnosing LED Indicators: The Switch can be easily monitored through panel

indicators, which indicate common problems. Check the switch panel LEDs to

assist in identifying problems.

If the power indicator does not light on when the power cord is plugged in, there

may be a problem with the power cord. Check for loose power connections, power

losses or surges at power outlet. If user still cannot resolve the problem, contact

user local dealer for assistance.

If the Industrial switch LED indicators are normal and the connected cables are

correct but the packets still cannot transmit, Please check configuration or status.