Printer does not print, 4printer does not print – Ricoh AP3800C User Manual

Page 91

Printer Does Not Print

Printer Does Not Print

Possible Cause

Solutions

Is the power on?

Confirm that the cable is securely plugged into the power outlet
and the printer.

Turn on the power switch.

Does the Online indicator
stay on?

Press

{{{{On Line}}}} so the indicator lights.

Does the Error indicator
stay red?

Check the error message on the panel display and take the re-
quired action.

Is paper loaded?

Load paper into the paper tray or on the bypass tray.

See p.47 “Paper and Other Media Supported by This Printer”.

Can you print a configura-
tion page?

If you cannot print a configuration page, it probably indicates a
printer malfunction. You should contact your sales or service rep-
resentative.

See "Printing a Configuration Page" in Administrator Reference 2.

Is the interface cable con-
necting the printer to the
computer connected se-
curely?

Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.

Are you using the correct
interface cable?

The type of interface cable you should use depends on the compu-
ter. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.
See "Appendix" in Administrator Reference 2.

JupP1k_GB_Mainte_F_FM.book Page 81 Thursday, August 22, 2002 4:23 PM