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Holding a call exclusively, Displays, Using call queuing – Nortel Networks P0857846 User Manual

Page 77: Holding a call exclusively 64, Using call queuing 64

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64 / Handling many calls at once

Norstar-PLUS Modular ICS 2.0 System Coordinator Guide

P0857846 Issue 02

When the person you were talking to returns you will hear them
through your telephone speaker. Lift the receiver and talk.

Holding a call exclusively

You can put a call on Exclusive Hold

so that it can be retrieved only

at your telephone.

Press

ƒ‡·

or

ƒ˙

. The line

appears busy on all other telephones, and the call cannot be
picked up by anyone else in the office.

Displays

Using Call Queuing

If you have more than one call ringing at your telephone, you can
choose the call that has the highest priority by pressing

ƒ°‚⁄

.

Call Queuing answers incoming external calls before callback,
camped, and transferred calls.

Tip -

If Automatic Handsfree has been assigned

to your telephone, you can use the Handsfree/
Mute feature instead of Listen on Hold.

You have placed one or more calls on hold.
The name of the line that has been held the
longest is displayed.

ƒ‡·

ƒ°‚⁄