Nortel Networks P0857846 User Manual

Nortel Networks Answer phone

Table of contents

Document Outline

MICS 2.0 SYSTEM COORDINATOR GUIDE
QUIT READER
Contents
Getting started with Norstar
- Using this guide
- Understanding programming
- Before you start
- What you’ll need to do programming
- Using Buttons
  - Using the buttons under the display
    - Display buttons
  - The programming overlay
    - Placing the programming overlay
- A map for working in programming
- Starting and ending a session
- Ending a session
Frequently used programming operations
- Changing the time and date on the display
- Adding or changing a system speed dial
- Changing the name of a telephone
  - Begin the programming session
  - Change the name of a telephone
- Changing the name of a line
  - Begin the programming session
  - Change the name of a line
- Making changes to Call Forward No Answer
- Making changes to Call Forward on Busy
  - Begin the programming session
  - Change where a call goes when a telephone is busy
- Change the Do Not Disturb on Busy feature
  - Begin the programming session
  - Change Do Not Disturb on Busy
- What would you like to do next?
Answering calls
- Answering an incoming call
- Answering calls at a prime telephone
  - Displays
- Using a central answering position (CAP) module
  - Customizing your CAP module
  - Monitoring telephones with the CAP module
- Release button
- Hearing aid compatibility
- Viewing information about a call on the display
- Picking up a call ringing at another telephone
- Creating a Conference Call
- Listening to a call as a group
  - Canceling Group Listening
- Using Handsfree/Mute
- Turning Privacy on or off for a call
  - Creating a conference by releasing privacy
  - Making a call private
- Checking the length of a call using Call Duration Timer
  - Displays
- Disconnecting by accident
- Time
Making calls
- Displays
- Choosing a line using a line button
- Line pools
  - Using a line pool to make a call
  - Programming a memory button with a line pool feature code
- Changing how you dial your calls
- When the internal number you have called is busy
Time savers for making calls
- Storing a number on a memory button for Autodial
- Using Last Number Redial
- Preventing a telephone from using Last Number Redial
  - Displays
- Using Speed Dial
- Making a speed dial call
  - Changing and adding System Speed Dials
  - Adding or changing User Speed Dial
    - Displays
- Using Saved Number Redial
  - Saving a number
  - Dialing a saved number
- Preventing a telephone from using Saved Number Redial
  - Displays
Handling many calls at once
- Using Hold
- Using Call Queuing
Transferring calls
- Using the transfer feature
- Using Camp-on
  - Displays
- Parking a call
  - Retrieving a parked call
  - Using Call Park
    - Displays
- Using Callback
Forwarding your calls
- Forwarding your calls to another Norstar telephone
- Line Redirection
Communicating in the office
- Paging
- Sending messages using the display
- Using Voice Call
Tracking your incoming calls
- Using Call Log
- Using Voice mail
Customizing your telephone
- Finding out what a button does using Button Inquiry
  - Displays
- Making the display darker or lighter using Contrast adjustment
- Changing the language on the display
- Programming a feature code onto a memory button
  - Programming feature buttons
  - Erasing a feature button
    - Displays
- Moving line buttons
  - Displays
- Changing the type of ring
- Adjusting the Ring volume
- Hiding the message or calls indication
  - Restoring the messages and calls indication
User Preferences
- Using User Preferences
Telephone features
- Naming a telephone or a line
- Moving telephones
- Stopping calls from ringing at your telephone using Do Not Disturb (DND)
- Using Background Music
  - Turning Background Music off
ISDN terminals and services
- ISDN applications
- ISDN network features
Using System features
- Using alternate or scheduled services
- Turning Services on and off
  - An example of how to turn on a Service manually
- Turning Services on and off using feature codes
  - Viewing the active Services from a two-line display telephone
  - Viewing the active Services from a one-line display telephone
    - Displays
- Using passwords
- Using special telephones
- Using Set lock
- Changing Set Lock programming for a telephone
- Using an auxiliary ringer
  - Turning the auxiliary ringer for a telephone on or off
- Using Host System dialing signals
- Using your Norstar system from an external location
- Tones
- Using Class of Service passwords
  - Changing your Class of Service
    - Displays
General System features
- Set profile
- Line profile
- Pulse or tone dialing
- Disconnect supervision
- Incoming line groups
- Internal numbers
- Line assignment
- Target line
- Line pools
- Overflow call routing
- M7100 telephone
Troubleshooting
- Using the alarm telephone
- Reporting and recording alarm codes
  - Displays
- Testing the telephone
Common feature displays
Index