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When the internal number you have called is busy, Priority call, Making a priority call – Nortel Networks P0857846 User Manual

Page 64: Displays

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Making calls / 51

P0857846 Issue 02

Norstar-PLUS Modular ICS 2.0 System Coordinator Guide

When the internal number you have called is
busy

Priority Call

If you get a busy signal or a Do Not Disturb message when you call
someone in your office, you can interrupt them. Use this feature for
urgent calls only.

Making a priority call

Press

ƒfl·

.

Wait for a connection, then speak.

A person who receives a priority call while on another call has eight
seconds to accept or block the call. For information on blocking calls
see “Stopping calls” on page 110. If the person does nothing, the
priority call feature puts their active call, including conference
parties, on Exclusive Hold and connects your call.

Giving a telephone the ability to make priority calls

You will need the programming template found at the front of this
guide. See Getting Started for more information.

1.

Press

ƒ••¤flfl‹››

.

2.

Press

¤‹fl›fl

(the default System Coordinator

password).

3.

Press

and enter the internal number of the telephone

you wish to program.

4.

Press

twice.

5.

Press

nine times. The display shows

Priority call:

.

6.

Press

CHANGE

to choose

Y

(Yes) or

N

(No)

.

Displays

You tried to place a priority call to another
Norstar telephone. The person you called
has blocked your call. Try to call later.

ƒfl·