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Appendix d: troubleshooting – Psion Teklogix 9160 G2 User Manual

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Psion Teklogix 9160 G2 Wireless Gateway User Manual

xi

Contents

Appendix C: Security Settings On Wireless Clients And RADIUS Server

Setup

C.1 Network Infrastructure And Choosing Between Built-in Or External Authenti-

cation Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

C.1.1 Using The Built-in Authentication Server (EAP-PEAP) . . . . . . . . C-4

C.1.2 Using An External RADIUS Server With

EAP-TLS Certificates Or EAP-PEAP . . . . . . . . . . . . . . . . . C-4

C.2 Make Sure The Wireless Client Software Is Up-to-Date . . . . . . . . . . C-5

C.3 Accessing The Microsoft Windows Wireless Client Security Settings . . C-5

C.4 Configuring A Client To Access An Unsecure Network

(No Security) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7

C.5 Configuring Static WEP Security On A Client . . . . . . . . . . . . . . . C-8

C.6 Configuring IEEE 802.1x Security On A Client . . . . . . . . . . . . . C-11

C.6.1 IEEE 802.1x Client Using EAP/PEAP . . . . . . . . . . . . . . . . C-11

C.6.2 IEEE 802.1x Client Using EAP/TLS Certificate . . . . . . . . . . . C-15

C.7 Configuring WPA/WPA2 Enterprise (RADIUS) Security On A Client . C-19

C.7.1 WPA/WPA2 Enterprise (RADIUS) Client Using EAP/PEAP . . . . C-20

C.7.2 WPA/WPA2 Enterprise (RADIUS) Client Using

EAP-TLS Certificate . . . . . . . . . . . . . . . . . . . . . . . . . C-24

C.8 Configuring WPA/WPA2 Personal (PSK) Security

On A Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-28

C.9 Configuring An External RADIUS Server To Recognize The 9160 G2 Wire-

less Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-30

C.10 Obtaining A TLS-EAP Certificate For A Client . . . . . . . . . . . . . C-34

C.11 Configuring RADIUS Server For VLAN tags . . . . . . . . . . . . . . C-38

C.11.1 Configuring A RADIUS Server . . . . . . . . . . . . . . . . . . . C-39

Appendix D: Troubleshooting

D.1 Wireless Distribution System (WDS) Problems And Solutions . . . . . . D-3

D.2 Cluster Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4