Psion Teklogix 9160 G2 User Manual

Psion Teklogix Hardware

ISO 9001 Certified
Quality Management System

9160 G2

Wireless Gateway

User Manual

November 24, 2006

Part No. 8100117.A

Table of contents

Document Outline

Approvals and Safety Summary
- FCC Statement
- Industry Canada (IC) Department Of Communications Notice
- Important Safety Instructions
Introduction 1
- 1.1 About This Manual
- 1.2 Online Help Features, Supported Browsers, And Limitations
- 1.3 Text Conventions
- 1.4 Overview Of The 9160 G2 Wireless Gateway
- 1.5 Features and Benefits
- 1.6 What’s Next?
Installation Requirements 2
- 2.1 Choosing The Right Location
- 2.2 Connecting To External Devices
- 2.2 Changing The Configuration With A Web Browser
PreLaunch Checklist 3
- 3.1 The 9160 G2 Wireless Gateway
  - 3.1.1 Default Settings For The 9160 G2 Wireless Gateway
  - 3.1.2 What The Access Point Does Not Provide
- 3.2 Administrator’s Computer
- 3.3 Wireless Client Computers
- 3.4 Understanding Dynamic And Static IP Addressing On The 9160 G2 Wireless Gateway
Quick Steps For Setup And Launch 4
- 4.1 Unpack The 9160 G2 Wireless Gateway
  - 4.1.1 9160 G2 Wireless Gateway Hardware And Ports
  - 4.1.2 What’s Inside The 9160 G2 Wireless Gateway?
- 4.2 Connect The Access Point To Network And Power
  - 4.2.1 A Note About Setting Up Connections For A Guest Network
    - 4.2.1.1 Hardware Connections For A Guest VLAN
- 4.3 Power On The Access Point
- 4.4 Log On To The Administration Web Pages
  - 4.4.1 Viewing Basic Settings For Access Points
- 4.5 Configure ‘Basic Settings’ And Start The Wireless Network
  - 4.5.1 Default Configuration
- 4.6 What’s Next?
Configuring Basic Settings 5
- 5.1 Navigating To Basic Settings
- 5.2 Review / Describe The Access Point
- 5.3 Provide Network Settings
- 5.4 Update Basic Settings
- 5.5 Summary Of Settings
- 5.6 Basic Settings For A Standalone Access Point
- 5.7 Your Network At A Glance: Understanding Indicator Icons
Managing Access Points & Clusters 6
- 6.1 Overview
- 6.2 Navigating To Access Points Management
- 6.3 Understanding Clustering
- 6.4 Understanding Access Point Settings
  - 6.4.1 Modifying The Location Description
  - 6.4.2 Setting The Cluster Name
- 6.5 Starting Clustering
- 6.6 Stopping Clustering
- 6.7 Navigating To Configuration Information For A Specific AP And Managing Standalone APs
  - 6.7.1 Navigating To An AP By Using Its IP Address In A URL
Managing User Accounts 7
- 7.1 Overview
- 7.2 Navigating To User Management For Clustered Access Points
- 7.3 Viewing User Accounts
- 7.4 Adding A User
- 7.5 Editing A User Account
- 7.6 Enabling And Disabling User Accounts
  - 7.6.1 Enabling A User Account
  - 7.6.2 Disabling A User Account
- 7.7 Removing A User Account
- 7.8 Backing Up And Restoring A User Database
  - 7.8.1 Backing Up The User Database
  - 7.8.2 Restoring A User Database From A Backup File
Channel Management 8
- 8.1 Navigating To Channel Management
- 8.2 Understanding Channel Management
- 8.3 Configuring And Viewing Channel Management Settings
Wireless Neighborhood 9
- 9.1 Navigating To Wireless Neighborhood
- 9.2 Understanding Wireless Neighborhood Information
- 9.3 Viewing Wireless Neighborhood
- 9.4 Viewing Details For A Cluster Member
Configuring Security 10
- 10.1 Understanding Security Issues On Wireless Networks
- 10.2 Configuring Security Settings
- 10.3 Updating Settings
Maintenance And Monitoring 11
- 11.1 Interfaces
  - 11.1.1 Ethernet (Wired) Settings
  - 11.1.2 Wireless Settings
- 11.2 Event Logs
  - 11.2.1 Log Relay Host For Kernel Messages
  - 11.2.2 Events Log
- 11.3 Transmit/Receive Statistics
- 11.4 Associated Wireless Clients
  - 11.4.1 Link Integrity Monitoring
- 11.5 Neighboring Access Points
The Ethernet (Wired) Interface 12
- 12.1 Navigating To Ethernet (Wired) Settings
Setting the Wireless Interface 13
- 13.1 Navigating To Wireless Settings
- 13.2 Configuring 802.11d Regulatory Domain Support
- 13.3 802.11h Regulatory Domain Control
- 13.4 Configuring The Radio Interface
- 13.5 Configuring “Internal” Wireless LAN Settings
- 13.6 Configuring “Guest” Network Wireless Settings
- 13.7 Updating Settings
Setting up Guest Access 14
- 14.1 Understanding The Guest Interface
- 14.2 Configuring The Guest Interface
  - 14.2.1 Configuring A Guest Network On A Virtual LAN
  - 14.2.2 Configuring The Welcome Screen (Captive Portal)
- 14.3 Using The Guest Network As A Client
- 14.4 Deployment Example
Configuring VLANs 15
- 15.1 Navigating To Virtual Wireless Network Settings
- 15.2 Configuring VLANs
- 15.3 Updating Settings
Configuring 802.11 Radio Settings 16
- 16.1 Understanding Radio Settings
- 16.2 Navigating To Radio Settings
- 16.3 Configuring Radio Settings
- 16.4 Updating Settings
MAC Address Filtering 17
- 17.1 Navigating To MAC Filtering Settings
- 17.2 Using MAC Filtering
- 17.3 Updating Settings
Load Balancing 18
- 18.1 Understanding Load Balancing
- 18.2 Navigating To Load Balancing Settings
- 18.3 Configuring Load Balancing
- 18.4 Updating Settings
Quality of Service (QoS) 19
- 19.1 Understanding QoS
- 19.2 Configuring QoS Queues
- 19.3 Updating Settings
Wireless Distribution System 20
- 20.1 Understanding The Wireless Distribution System
- 20.2 Security Considerations Related To WDS Links
  - 20.2.1 Understanding Static WEP Data Encryption
  - 20.2.2 Understanding WPA (PSK) Data Encryption
- 20.3 Configuring WDS Settings
  - 20.3.1 Example Of Configuring A WDS Link
- 20.4 Updating Settings
Configuring SNMP 21
- 21.1 Understanding SNMP Settings
- 21.2 Navigating To SNMP Settings
- 21.3 Configuring SNMP Settings
  - 21.3.1 Configuring SNMP Traps
  - 21.3.2 Updating SNMP Settings
The 9160 G2 As Base Station 22
- 22.1 Overview
- 22.2 Radio Protocols
  - 22.2.1 Adaptive Polling/Contention Protocol
- 22.3 Narrow Band Menus
- 22.4 Connectivity Menus
- 22.5 Hosts
Network Time Protocol Server 23
- 23.1 Navigating To Time Protocol Settings
- 23.2 Enabling Or Disabling A Network Time Protocol (NTP) Server
- 23.3 Updating Settings
Backing Up & Restoring Configuration 24
- 24.1 Navigating To The AP’s Configuration Settings
- 24.2 Resetting Factory Default Configuration
- 24.3 Saving The Current Configuration To A Backup File
- 24.4 Restoring The Configuration From A Previously Saved File
- 24.5 Rebooting The Access Point
- 24.6 Upgrading The Firmware
  - 24.6.1 Update
  - 24.6.2 Verifying The Firmware Upgrade
Specifications 25
- 25.1 Physical Description
- 25.2 Environmental Requirements
- 25.3 AC Power Requirements
- 25.4 Power Over Ethernet Requirements
- 25.5 Processor And Memory
- 25.6 Network Interfaces
- 25.7 Radios
Support Services And Worldwide Offices
- A.1 Technical Support
- A.2 Product Repairs
- A.3 Worldwide Offices
Port Pinouts And Cable Diagrams
- B.1 Console Port
- B.2 Serial Cable Descriptions
- B.3 RJ-45 Connector Pinouts (10BaseT/100BaseT Ethernet)
Security Settings On Wireless Clients And RADIUS Server Setup
- C.1 Network Infrastructure And Choosing Between Built-in Or External Authentication Server
  - C.1.1 Using The Built-in Authentication Server (EAP-PEAP)
  - C.1.2 Using An External RADIUS Server With EAP-TLS Certificates Or EAP-PEAP
- C.2 Make Sure The Wireless Client Software Is Up-to-Date
- C.3 Accessing The Microsoft Windows Wireless Client Security Settings
- C.4 Configuring A Client To Access An Unsecure Network (No Security)
- C.5 Configuring Static WEP Security On A Client
- C.6 Configuring IEEE 802.1x Security On A Client
  - C.6.1 IEEE 802.1x Client Using EAP/PEAP
  - C.6.2 IEEE 802.1x Client Using EAP/TLS Certificate
- C.7 Configuring WPA/WPA2 Enterprise (RADIUS) Security On A Client
  - C.7.1 WPA/WPA2 Enterprise (RADIUS) Client Using EAP/PEAP
  - C.7.2 WPA/WPA2 Enterprise (RADIUS) Client Using EAP-TLS Certificate
- C.8 Configuring WPA/WPA2 Personal (PSK) Security On A Client
- C.9 Configuring An External RADIUS Server To Recognize The 9160 G2 Wireless Gateway
- C.10 Obtaining A TLS-EAP Certificate For A Client
- C.11 Configuring RADIUS Server For VLAN tags
  - C.11.1 Configuring A RADIUS Server
Troubleshooting
- D.1 Wireless Distribution System (WDS) Problems And Solutions
- D.2 Cluster Recovery
  - D.2.1 Reboot Or Reset Access Point
Glossary
Index