Pitney Bowes J693 User Manual
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J693
Calibration Problems: If problems occur during calibration, one of the
following messages will be displayed. The ‘Comment’ column addresses the
most likely cause and the corrective action to be taken (if any) for each situation.
Displayed Message
Action
Comment
"
" #"
Press any key.
The printer measured only a small
difference between the ‘empty’ and
‘gap’ readings. Transparent
backing or notched type media
typically gives this indication. In
this case, there may be a slight
delay in the ‘Out of Stock’
indication, after the media supply is
emptied.
Or:
Displayed Message
Action
Comment
"
" " #"
Press any key.
Only a small difference or no
change in low sensor readings was
detected. Ensure that nothing is
stuck in the media sensor. Retry
calibration. If the problem persists,
perform the ‘Advanced Entry
Calibration’; see Section 5.2.2. If in
reflective mode – REFLECTIVE
MODE will be displayed instead of
GAP MODE.
Or:
Displayed Message
Action
Comment
"
"
Press any key.
Consistently high readings were
received which could indicate a
faulty sensor. Ensure that no labels
are stuck in the media sensor. Retry
calibration. If the problem persists,
call for service.
When in reflective mode –
REFLECTIVE MODE will be
displayed instead of GAP MODE.