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Printer does not feed envelopes or specialty paper – Lexmark Z23 User Manual

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95

Troubleshooting

Lexmark Z13
Lexmark Z23
Lexmark Z33

Printer overview

Basic printing

Printing ideas

Maintenance

Troubleshooting

Notices

Index

Printer does not feed envelopes or specialty paper

Make sure:

You select the appropriate envelope size or specialty paper in the printer software. For
help, see

Printing ideas

.

You are using a specialty paper or envelope size that your printer supports.

Your printer is not being held or paused. To check the printer status:

a

From your desktop, double-click the icon for your printer.

b

From the Printing menu, make sure Stop Print Queue is not selected

Your software application is designed to print envelopes. For help, check your
software application documentation.

Your printer feeds plain paper without problems. If it does, load envelopes vertically
against the right side of the sheet feeder. Slide the paper guide to the left side of the
envelopes. For help printing envelopes, see

Printing envelopes

.

This manual is related to the following products: