Accessing the knowledge bases, Using the available command line tools, Tivoli intelligent orchestrator command line tools – IBM 51 User Manual

Page 38: Accessing, Knowledge, Bases, Using, Available, Command, Line

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ssh

-l

username

IP

’command’

4.

If

running

the

command

using

the

command

line

interface

works,

it

is

an

environment

issue.

In

your

workflow

source,

check

your

.profile

first.

5.

If

running

the

command

using

the

command

line

interface

fails,

run

the

command

directly

on

the

managed

server.

6.

If

running

the

command

on

the

managed

server

works,

debug

the

SSH

configuration

issue.

For

more

information

on

SSH

configurations,

refer

to

the

Security

section

of

the

Tivoli

Intelligent

Orchestrator

information

center.

If

you

need

more

information

on

how

to

address

the

SSH

configuration

issue,

search

the

Tivoli

Intelligent

Orchestrator

Knowledge

Base.

If

information

is

found

on

the

knowledge

base,

follow

the

resolution

using

the

knowledge

entry.

If

no

information

is

found,

contact

Support.

For

more

information,

refer

to

information,”

7.

If

running

the

command

on

the

managed

server

fails,

debug

the

command

on

the

managed

server.

Accessing

the

knowledge

bases

At

any

time

during

the

problem

determination

process,

when

a

resolution

to

your

problem

cannot

be

found,

check

the

knowledge

bases

for

Tivoli

Intelligent

Orchestrator

and

its

prerequisites

to

determine

whether

the

resolution

to

your

problem

is

already

documented.

The

following

knowledge

bases

are

available:

v

For

Tivoli

Intelligent

Orchestrator:

http://www-306.ibm.com/software/sysmgmt/products/support/

IBMTivoliIntelligentOrchestrator.html

v

For

DB2

Universal

Database:

http://www-306.ibm.com/software/data/db2/udb/

v

For

the

IBM

Tivoli

Directory

Server:

http://www-306.ibm.com/software/sysmgmt/products/support/

IBMDirectoryServer.html

v

For

the

WebSphere

Application

Server:

http://www-306.ibm.com/software/webservers/appserv/

For

more

Support

information,

refer

to

information,”

Using

the

available

command

line

tools

This

section

describes

a

number

of

command

line

tools

that

are

most

frequently

used

during

the

problem

determination

process

of

Tivoli

Intelligent

Orchestrator

and

its

prerequisites.

The

following

command

line

tools

are

described:

v

v

v

Tivoli

Intelligent

Orchestrator

command

line

tools

The

following

table

lists

a

number

of

command

line

tools

that

can

be

used

during

the

Tivoli

Intelligent

Orchestrator

problem

determination

process:

26

Tivoli

Intelligent

Orchestrator

Problem

Determination

and

Troubleshooting

Guide