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Tivoli software training, Support information, Conventions used in this book – IBM 51 User Manual

Page 12: Typeface conventions, Tivoli, Software, Training, Support, Information, Conventions

background image

Tivoli

software

training

For

Tivoli

software

training

information,

refer

to

the

IBM

Tivoli

Education

Web

site:

http://www.ibm.com/software/tivoli/education.

Support

information

If

you

have

a

problem

with

your

IBM

software,

you

want

to

resolve

it

quickly.

IBM

provides

the

following

ways

for

you

to

obtain

the

support

you

need:

v

Searching

knowledge

bases:

You

can

search

across

a

large

collection

of

known

problems

and

workarounds,

Technotes,

and

other

information.

v

Obtaining

fixes:

You

can

locate

the

latest

fixes

that

are

already

available

for

your

product.

v

Contacting

IBM

Software

Support:

If

you

still

cannot

solve

your

problem,

and

you

need

to

work

with

someone

from

IBM,

you

can

use

a

variety

of

ways

to

contact

IBM

Software

Support.

For

more

information

about

these

three

ways

of

resolving

problems,

see

Appendix

B,

“Support

information,”

on

page

225.

Conventions

used

in

this

book

This

reference

uses

several

conventions

for

special

terms

and

actions

and

for

operating

system-dependent

commands

and

paths.

Typeface

conventions

The

following

typeface

conventions

are

used

in

this

reference:

Bold

Lowercase

commands

or

mixed

case

commands

that

are

difficult

to

distinguish

from

surrounding

text,

graphical

user

interface

(GUI)

controls

such

as

names

of

fields,

icons,

or

menu

choices,

keywords,

parameters,

options,

names

of

Java

classes,

and

objects

are

in

bold

.

Italic

Variables,

titles

of

publications,

and

special

words

or

phrases

that

are

emphasized

are

in

italic.

Italics

also

indicate

names

for

which

you

must

substitute

the

appropriate

values

for

your

system.

Monospace

Code

examples,

command

lines,

screen

output,

file

and

directory

names

that

are

difficult

to

distinguish

from

surrounding

text,

system

messages,

text

that

the

user

must

type,

and

values

for

arguments

or

command

options

are

in

monospace

.

x

Tivoli

Intelligent

Orchestrator

Problem

Determination

and

Troubleshooting

Guide