IBM 51 User Manual
Page 192
common
agent
will
send
a
notification
to
the
agent
recovery
service.
Administrator
Response:
Check
the
agent
manager
logs
to
find
information
that
might
help
you
diagnose
the
problem.
Security
issues
should
be
resolved
as
soon
as
possible.
BTC1011E
A
failure
occurred
while
accessing
the
key
store.
The
common
agent
was
unable
to
store
the
certificate
on
the
local
machine.
Explanation:
The
common
agent
registration
service
was
unable
to
store
the
security
certificate
on
the
common
agent
machine.
This
might
be
caused
by
a
network
problem,
or
the
machine
might
be
offline.
System
action:
The
common
agent
will
not
be
able
to
make
nor
accept
secure
network
connections.
The
common
agent
will
send
a
notification
to
the
agent
recovery
service.
Administrator
Response:
Make
sure
the
machine
is
running
and
is
reachable
through
the
network.
BTC1012E
The
encryption
algorithm
was
not
found.
The
JVM
might
not
support
variable
or
variable.
Changing
JVMs
or
JSSE
providers
might
resolve
this
issue.
Explanation:
The
required
encryption
algorithm
was
not
found.
The
encryption
algorithm
is
necessary
for
proper
security
authentication.
System
action:
The
common
agent
will
not
start
unless
this
problem
is
resolved.
Administrator
Response:
Make
sure
the
JVM
that
is
shipped
with
the
common
agent
is
being
used.
BTC1016I
The
common
agent
registration
service
successfully
obtained
key
and
certificate
from
the
agent
manager.
Explanation:
The
security
certificate
and
key
were
successfully
obtained
from
the
agent
manager.
BTC1017I
The
security
certificate
and
key
has
been
stored
on
the
local
file
system.
Explanation:
The
security
certificate
and
key
were
successfully
stored
on
the
local
file
system.
No
user
action
is
necessary.
BTC1018I
The
common
agent
security
credentials
are
being
regenerated.
Explanation:
The
system
is
creating
a
new
set
of
security
credentials
for
the
common
agent.
BTC1019I
The
common
agent
needs
to
register
for
credentials.
Credentials
do
not
exist,
or
they
are
not
valid.
Explanation:
When
the
common
agent
first
starts,
this
message
is
expected
because
there
are
no
credentials.
After
a
successful
registration,
this
message
should
not
appear.
System
action:
The
common
agent
will
try
to
register
and
get
credentials.
BTC1021E
The
common
agent
registration
failed.
It
will
wait
number
seconds
before
attempting
to
register
again.
Explanation:
The
common
agent
was
not
able
to
register.
It
will
wait,
and
try
again.
Administrator
Response:
No
action
required.
BTC1022I
The
registration
succeeded
after
number
attempts.
Explanation:
No
additional
information
is
available
for
this
message.
BTC1023E
The
common
agent
was
unable
to
register
and
obtain
the
necessary
security
credentials.
All
possibilities
have
been
exhausted
at
host
host_name,
port
number.
This
error
is
being
sent
to
the
agent
recovery
service.
Explanation:
The
resource
manager
will
not
work
properly,
and
other
products
will
not
be
able
to
use
its
functionality.
System
action:
The
common
agent
will
not
start.
Administrator
Response:
Look
for
other
messages
in
the
log
that
might
be
preventing
the
registration.
Review
the
common
agent
registration
server
log.
Resolve
the
problem
with
common
agent
registration
server.
Then,
restart
the
common
agent.
BTC1024I
The
common
agent
will
now
wait
for
number
seconds
before
performing
initial
registration.
Explanation:
No
additional
information
is
available
for
this
message.
BTC1025I
The
common
agent
is
attempting
to
register
and
obtain
security
credentials
from
common
agent
registration
service
name
at
port
number.
Explanation:
No
additional
information
is
available
for
this
message.
180
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide