IBM 51 User Manual
Page 216
Programmer
response:
If
the
exception
indicates
that
the
class
was
not
found
(ClassNotFoundException),
make
sure
that
the
name
of
the
class
is
spelled
correctly
in
the
Registration.Listeners.Agent.Issue
property
of
the
agent
manager
configuration
file
(AgentManager.properties).
If
the
name
of
the
class
is
correct,
make
sure
that
the
class
is
in
the
class
path
of
the
agent
manager.
If
the
exception
is
ClassCastException,
then
the
specified
class
does
not
implement
the
appropriate
interface,
and
is
thus
not
a
valid
agent
certificate
issued
listener.
Modify
your
program
and
try
again.
CTGEM0005E
A
configuration
update
listener
was
not
loaded.
The
listener
class
name
is
listener_class_name.
Explanation:
The
listener
specified
by
listener_class_name
was
not
loaded
as
a
configuration
update
listener.
System
action:
The
function
provided
by
the
specified
configuration
update
listener
is
not
available.
Administrator
Response:
Check
the
application
server
log
and
trace
files.
Look
at
the
log
information
that
is
generated
with
this
error
to
determine
the
name
of
the
exception.
The
name
of
the
exception
typically
indicates
the
problem.
If
tracing
is
not
turned
on,
you
might
have
to
turn
tracing
on
and
restart
the
application
server.
If
the
exception
indicates
an
I/O
error
(IOException),
try
to
restart
the
application
server.
If
the
problem
continues,
there
might
be
either
a
problem
with
the
file
system
permissions
or
a
disk
failure.
For
other
errors,
contact
IBM
Customer
Support.
Programmer
response:
If
the
exception
indicates
that
the
class
was
not
found
(ClassNotFoundException),
make
sure
that
the
name
of
the
class
is
spelled
correctly
in
the
Config.Listener.Agent
and
Config.Listener.Manager
properties
of
the
agent
manager
configuration
file
(AgentManager.properties).
If
the
name
of
the
class
is
correct,
make
sure
that
the
class
is
in
the
class
path
of
the
agent
manager.
If
the
exception
is
ClassCastException,
then
the
specified
class
does
not
implement
the
appropriate
interface,
and
is
thus
not
a
valid
configuration
update
listener.
Modify
your
program
and
try
again.
CTGEM0006E
The
renewal
of
a
certificate
was
rejected
because
a
certificate
in
its
chain
of
trust
was
revoked.
The
distinguished
name
(DN)
of
the
rejected
certificate
is
"
rejected_distinguished_name".
The
distinguished
name
of
the
revoked
certificate
is
"
revoked_distinguished_name".
Explanation:
A
certificate
cannot
be
renewed
if
a
certificate
in
its
chain
of
trust
has
been
revoked.
System
action:
In
addition
to
logging
this
message
in
the
agent
manager
message
and
trace
files,
the
agent
manager
throws
an
exception
to
notify
the
calling
program
about
the
problem.
Administrator
Response:
Identify
the
computer
system
that
is
trying
to
renew
its
certificate
and
determine
whether
it
should
be
allowed
to
reregister.
If
you
want
to
allow
the
computer
system
to
register
as
an
agent,
ask
for
agent
recovery.
If
you
do
not
want
it
to
reregister,
no
action
is
required.
CTGEM0007E
The
renewal
of
a
certificate
was
rejected
because
a
valid
trust
path
to
the
certificate
authority
was
not
found.
The
distinguished
name
(DN)
of
the
rejected
certificate
is
"
rejected_distinguished_name".
Explanation:
A
certificate
cannot
be
renewed
without
a
trust
path
to
the
certificate
authority.
The
certificate
that
was
submitted
for
renewal
might
have
been
generated
by
a
different
certificate
authority.
For
example,
you
typically
use
a
different
certificate
authority
in
a
test
environment
than
you
do
in
your
production
environment.
If
you
created
an
agent
in
a
test
environment
and
did
not
completely
reconfigure
it
for
the
production
environment,
you
will
receive
this
message.
In
addition
to
logging
this
message
in
the
agent
manager
message
and
trace
files,
the
agent
manager
throws
an
exception
to
notify
the
calling
program
about
the
problem.
Administrator
Response:
Make
sure
that
all
of
the
certificates
for
this
agent
or
resource
manager
are
issued
by
the
certificate
authority
for
your
environment,
or
force
it
to
reregister.
CTGEM0008W
A
certificate
was
renewed
even
though
the
associated
information
was
not
in
the
agent
registry.
The
distinguished
name
(DN)
of
the
renewed
certificate
is
"
renewal_distinguished_name".
Explanation:
The
certificate
to
be
renewed
is
signed
and
valid,
but
is
not
listed
in
the
agent
registry.
The
certificate
is
renewed
and
its
information
is
added
to
the
registry.
CTGEM0009E
The
agent
manager
cannot
create
the
public
/
private
key
pair
of
type
key_pair_type
using
algorithm
key_pair_algorithm.
Explanation:
The
agent
manager
is
unable
to
create
a
public
/
private
key
pair
of
type
key_pair_type
using
the
algorithm
key_pair_algorithm.
204
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide