IBM 51 User Manual
Page 226

CTGEM0058E
The
AuthXMLRemoveUser
command
received
incorrect
input
arguments.
This
command
takes
a
single
argument,
which
is
the
ID
of
the
resource
manager
user
ID
that
you
want
to
remove.
Explanation:
No
additional
information
is
available
for
this
message.
CTGEM0059E
An
error
occurred
while
attempting
to
retrieve
the
key
used
to
encrypt
resource
manager
passwords.
The
exception
is:
exception
Explanation:
The
specified
exception
was
caught
while
trying
to
retrieve
the
previously
saved
encryption
key
that
is
used
during
registration.
Existing
resource
manager
passwords
cannot
be
validated
and
new
resource
manager
passwords
cannot
be
created.
Administrator
Response:
Follow
these
steps
to
verify
that
the
information
needed
to
encrypt
and
compare
passwords
are
available:
1.
Ensure
that
the
agent
manager
configuration
file
(AgentManager.properties)
is
in
the
WEB-INF/classes/resources
directory
of
the
AgentManager.war
file
and
that
the
file
is
readable
by
the
current
user.
2.
Ensure
that
the
directory
pointed
to
by
the
ARS.directory
property
in
the
AgentManager.properties
file
exists
and
is
readable.
3.
Ensure
that
the
value
of
the
REG.keyPWfile.name
property
in
the
AgentManager.properties
file
is
the
name
of
the
registration
encryption
keystore
file,
relative
to
the
ARS.directory
location.
4.
When
the
files
and
properties
are
correct,
retry
the
operation
that
failed.
5.
If
the
problem
continues,
regenerate
the
registration
encryption
keystore
file
and
retry
the
operation
that
failed.
Instructions
for
regenerating
the
keystore
file
are
located
in
the
agent
manager
documentation.
6.
If
the
problem
continues
after
regenerating
the
keystore
file,
contact
IBM
Customer
Support.
CTGEM0060E
An
error
occurred
while
attempting
to
encrypt
the
resource
manager
registration
password.
The
exception
is:
exception
Explanation:
The
specified
exception
was
caught
while
trying
to
encrypt
the
resource
manager
password
so
that
it
can
be
compared
to
the
previously
saved
encrypted
password.
The
resource
manager
registration
password
cannot
be
validated,
so
the
operation
that
required
password
validation
cannot
take
place.
Administrator
Response:
Follow
these
steps
to
verify
that
the
information
needed
to
encrypt
and
compare
passwords
are
available:
1.
Ensure
that
the
agent
manager
configuration
file
(AgentManager.properties)
is
in
the
WEB-INF/classes/resources
directory
of
the
AgentManager.war
file
and
that
the
file
is
readable
by
the
current
user.
2.
Ensure
that
the
directory
pointed
to
by
the
ARS.directory
property
in
the
AgentManager.properties
file
exists
and
is
readable.
3.
Ensure
that
the
value
of
the
REG.keyPWfile.name
property
in
the
AgentManager.properties
file
is
the
name
of
the
registration
encryption
keystore
file,
relative
to
the
ARS.directory
location.
4.
When
the
files
and
properties
are
correct,
retry
the
operation
that
failed.
5.
If
the
problem
continues,
regenerate
the
registration
encryption
keystore
file
and
retry
the
operation
that
failed.
Instructions
for
regenerating
the
keystore
file
are
located
in
the
agent
manager
documentation.
6.
If
the
problem
continues
after
regenerating
the
keystore
file,
contact
IBM
Customer
Support.
CTGEM0061E
An
error
occurred
while
attempting
to
encrypt
the
agent
registration
password.
The
exception
is:
exception
Explanation:
The
specified
exception
was
caught
while
encrypting
the
agent
registration
password,
so
that
it
can
be
compared
to
the
previously
saved
encrypted
password.
The
agent
registration
password
cannot
be
validated,
so
the
operation
that
required
password
validation
cannot
take
place.
Administrator
Response:
Follow
these
steps
to
verify
that
the
information
needed
to
encrypt
and
compare
passwords
are
available:
1.
Ensure
that
the
agent
manager
configuration
file
(AgentManager.properties)
is
in
the
WEB-INF/classes/resources
directory
of
the
AgentManager.war
file
and
that
the
file
is
readable.
2.
Ensure
that
the
directory
pointed
to
by
the
ARS.directory
property
in
the
AgentManager.properties
file
exists
and
is
readable.
3.
Ensure
that
the
value
of
the
REG.keyPWfile.name
property
in
the
AgentManager.properties
file
is
the
name
of
the
registration
encryption
keystore
file,
relative
to
the
ARS.directory
location.
4.
When
the
files
and
properties
are
correct,
retry
the
operation
that
failed.
5.
If
the
problem
continues,
regenerate
the
registration
encryption
keystore
file
and
retry
the
operation
that
failed.
Instructions
for
regenerating
the
keystore
file
are
located
in
the
agent
manager
documentation.
6.
If
the
problem
continues
after
regenerating
the
keystore
file,
contact
IBM
Customer
Support.
214
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide