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IBM 51 User Manual

Page 226

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CTGEM0058E

The

AuthXMLRemoveUser

command

received

incorrect

input

arguments.

This

command

takes

a

single

argument,

which

is

the

ID

of

the

resource

manager

user

ID

that

you

want

to

remove.

Explanation:

No

additional

information

is

available

for

this

message.

CTGEM0059E

An

error

occurred

while

attempting

to

retrieve

the

key

used

to

encrypt

resource

manager

passwords.

The

exception

is:

exception

Explanation:

The

specified

exception

was

caught

while

trying

to

retrieve

the

previously

saved

encryption

key

that

is

used

during

registration.

Existing

resource

manager

passwords

cannot

be

validated

and

new

resource

manager

passwords

cannot

be

created.

Administrator

Response:

Follow

these

steps

to

verify

that

the

information

needed

to

encrypt

and

compare

passwords

are

available:

1.

Ensure

that

the

agent

manager

configuration

file

(AgentManager.properties)

is

in

the

WEB-INF/classes/resources

directory

of

the

AgentManager.war

file

and

that

the

file

is

readable

by

the

current

user.

2.

Ensure

that

the

directory

pointed

to

by

the

ARS.directory

property

in

the

AgentManager.properties

file

exists

and

is

readable.

3.

Ensure

that

the

value

of

the

REG.keyPWfile.name

property

in

the

AgentManager.properties

file

is

the

name

of

the

registration

encryption

keystore

file,

relative

to

the

ARS.directory

location.

4.

When

the

files

and

properties

are

correct,

retry

the

operation

that

failed.

5.

If

the

problem

continues,

regenerate

the

registration

encryption

keystore

file

and

retry

the

operation

that

failed.

Instructions

for

regenerating

the

keystore

file

are

located

in

the

agent

manager

documentation.

6.

If

the

problem

continues

after

regenerating

the

keystore

file,

contact

IBM

Customer

Support.

CTGEM0060E

An

error

occurred

while

attempting

to

encrypt

the

resource

manager

registration

password.

The

exception

is:

exception

Explanation:

The

specified

exception

was

caught

while

trying

to

encrypt

the

resource

manager

password

so

that

it

can

be

compared

to

the

previously

saved

encrypted

password.

The

resource

manager

registration

password

cannot

be

validated,

so

the

operation

that

required

password

validation

cannot

take

place.

Administrator

Response:

Follow

these

steps

to

verify

that

the

information

needed

to

encrypt

and

compare

passwords

are

available:

1.

Ensure

that

the

agent

manager

configuration

file

(AgentManager.properties)

is

in

the

WEB-INF/classes/resources

directory

of

the

AgentManager.war

file

and

that

the

file

is

readable

by

the

current

user.

2.

Ensure

that

the

directory

pointed

to

by

the

ARS.directory

property

in

the

AgentManager.properties

file

exists

and

is

readable.

3.

Ensure

that

the

value

of

the

REG.keyPWfile.name

property

in

the

AgentManager.properties

file

is

the

name

of

the

registration

encryption

keystore

file,

relative

to

the

ARS.directory

location.

4.

When

the

files

and

properties

are

correct,

retry

the

operation

that

failed.

5.

If

the

problem

continues,

regenerate

the

registration

encryption

keystore

file

and

retry

the

operation

that

failed.

Instructions

for

regenerating

the

keystore

file

are

located

in

the

agent

manager

documentation.

6.

If

the

problem

continues

after

regenerating

the

keystore

file,

contact

IBM

Customer

Support.

CTGEM0061E

An

error

occurred

while

attempting

to

encrypt

the

agent

registration

password.

The

exception

is:

exception

Explanation:

The

specified

exception

was

caught

while

encrypting

the

agent

registration

password,

so

that

it

can

be

compared

to

the

previously

saved

encrypted

password.

The

agent

registration

password

cannot

be

validated,

so

the

operation

that

required

password

validation

cannot

take

place.

Administrator

Response:

Follow

these

steps

to

verify

that

the

information

needed

to

encrypt

and

compare

passwords

are

available:

1.

Ensure

that

the

agent

manager

configuration

file

(AgentManager.properties)

is

in

the

WEB-INF/classes/resources

directory

of

the

AgentManager.war

file

and

that

the

file

is

readable.

2.

Ensure

that

the

directory

pointed

to

by

the

ARS.directory

property

in

the

AgentManager.properties

file

exists

and

is

readable.

3.

Ensure

that

the

value

of

the

REG.keyPWfile.name

property

in

the

AgentManager.properties

file

is

the

name

of

the

registration

encryption

keystore

file,

relative

to

the

ARS.directory

location.

4.

When

the

files

and

properties

are

correct,

retry

the

operation

that

failed.

5.

If

the

problem

continues,

regenerate

the

registration

encryption

keystore

file

and

retry

the

operation

that

failed.

Instructions

for

regenerating

the

keystore

file

are

located

in

the

agent

manager

documentation.

6.

If

the

problem

continues

after

regenerating

the

keystore

file,

contact

IBM

Customer

Support.

214

Tivoli

Intelligent

Orchestrator

Problem

Determination

and

Troubleshooting

Guide