IBM 51 User Manual
Page 184
administrator
enable
remote
registry
access
and
verify
that
the
credentials
your
application
is
submitting
have
sufficient
privileges
on
the
target
to
perform
remote
registry
operations.
CTGRI0012E
The
requested
registry
key
does
not
exist
on
the
target
machine.
Explanation:
The
HKEY_LOCAL_MACHINE
registry
key
specified
does
not
exist
on
the
target
machine.
Programmer
response:
Verify
the
syntax
of
the
registry
entry
and
retry
the
operation.
If
the
syntax
is
valid,
the
key
does
not
exist
in
the
target.
CTGRI0013E
The
target
machine’s
service
list
cannot
be
retrieved.
Explanation:
An
error
occurred
when
trying
to
access
the
remote
machine’s
service
control
manager
to
retrieve
the
service
list.
Programmer
response:
Ensure
that
remote
administration
is
enabled
on
the
target.
CTGRI0014E
A
unique
service
name
cannot
be
found
on
the
target
machine.
Explanation:
An
attempt
was
made
to
use
a
run()
method
but
a
uniquely-named
Windows
service
could
not
be
created
on
the
remote
machine.
Programmer
response:
All
current
service
names
are
in
use.
Stop
any
unneeded
services
named
trisvc#
on
the
target
machine.
CTGRI0015E
The
native
Windows
service
binary
cannot
be
read.
Explanation:
The
application
cannot
find
the
native
Windows
binary,
which
is
used
to
run
remote
applications,
anywhere
in
the
classpath.
Programmer
response:
The
trisvc.exe
binary,
which
is
normally
located
in
an
IBM
Tivoli
Remote
Execution
and
Access
JAR
file,
cannot
be
located.
Verify
that
the
TRIsvc.exe
file
is
in
the
JAR
file.
CTGRI0016E
The
target
machine’s
remote
service
could
not
be
started.
Explanation:
The
application
could
not
start
the
native
Windows
service
binary
(trisvc.exe)
on
the
remote
machine.
Programmer
response:
Ensure
that
the
trisvc.exe
binary
has
been
copied
to
the
target
machine.
CTGRI0017E
An
error
occurred
in
RCP
communication.
Explanation:
A
remote
copy
(rcp)
operation
failed.
Programmer
response:
Ensure
that
the
rsh/rexec
remote
protocols
are
enabled
on
the
target.
CTGRI0018E
An
error
occurred
in
SCP
communication.
Explanation:
A
secure
copy
(SCP)
operation
failed.
Programmer
response:
Ensure
that
the
SSH
remote
protocol
is
enabled
on
the
target.
CTGRI0019E
RSH
could
not
bind
to
any
local
privileged
port.
Explanation:
An
RSH
operation
was
attempted
but
failed
because
RSH
could
not
bind
to
a
privileged
port.
Programmer
response:
nsure
that
the
local
machine
has
administrative
privileges
to
open
restricted
ports.
CTGRI0020E
Could
not
find
the
remote
user
RemoteUser.
Explanation:
The
specified
remote
username
could
not
be
found.
Programmer
response:
Verify
that
the
specified
username
exists
on
the
target
machine.
CTGRI0021E
The
charset_name
character
set
is
not
supported.
Explanation:
This
exception
is
thrown
when
no
support
is
available
for
a
requested
charset.
Programmer
response:
Verify
that
the
specified
codeset
is
valid
and
any
additional
support
JAR
files
are
included
in
the
CLASS_PATH.
CTGRI0022E
RemoteUser
is
not
authorized
to
run
shutdown.
Explanation:
This
exception
is
thrown
when
shutdown
is
attempted
from
a
non-privileged
account.
Programmer
response:
Run
shutdown
as
a
privileged
user.
CTGRI0023E
An
error
occurred
when
executing
the
command:
command.
Explanation:
The
remote
command
returned
a
non
0
return
code,
indicating
a
failure.
This
could
be
a
permissions,
syntax
or
path
problem.
Programmer
response:
Verify
the
remote
command
is
in
the
current
path,
the
user
has
permissions
to
execute
the
command,
and
that
the
command
syntax
is
correct.
172
Tivoli
Intelligent
Orchestrator
Problem
Determination
and
Troubleshooting
Guide