IBM 51 User Manual
Page 219
CTGEM0023E
The
agent
manager
cannot
store
information
about
the
agent
with
the
operating
system
GUID
"
operating_system_GUID"
and
component
ID
"
component_ID"
in
the
agent
registry.
Explanation:
The
agent
manager
cannot
store
information
about
the
specified
agent
in
the
agent
registry.
This
indicates
a
possible
problem
with
the
database
or
a
problem
in
the
agent
manager.
The
agent
or
resource
manager
that
called
the
agent
manager
is
not
affected
by
this
problem.
The
component
ID
component_ID
identifies
the
specific
instance
of
the
agent
on
a
computer
system
by
using
the
root
configuration
directory,
or
installation
directory,
of
the
agent.
Administrator
Response:
Verify
that
the
agent
registry
database
is
operational.
If
it
is
not
running
locally,
verify
that
you
can
connect
to
it
from
the
agent
manager
server.
Turn
on
tracing
(if
it
is
not
already
on),
and
restart
the
agent
manager.
If
the
problem
continues,
contact
IBM
Customer
Support.
CTGEM0024E
The
agent
manager
cannot
store
information
about
the
certificate
with
serial
number
"
serial_number"
and
distinguished
name
(DN)
"
distinguished_name"
in
the
agent
registry.
Explanation:
The
agent
manager
cannot
store
information
about
a
certificate
in
the
agent
registry.
This
indicates
a
possible
problem
with
the
database
or
a
problem
in
the
agent
manager.
The
agent
or
resource
manager
that
called
the
agent
manager
is
not
affected
by
this
problem,
because
it
receives
the
certificate,
even
though
the
certificate
is
not
stored
in
the
registry.
The
next
time
the
agent
or
resource
manager
contacts
the
agent
manager,
the
agent
manager
authenticates
the
caller
using
the
certificate
that
is
presented
at
that
time.
System
action:
The
agent
manager
logs
the
exception
in
its
trace
log
file.
No
exception
is
thrown
for
the
calling
program.
Administrator
Response:
Verify
that
the
agent
registry
database
is
operational.
If
it
is
not
running
locally,
verify
that
you
can
connect
to
it
from
the
agent
manager
server.
After
correcting
any
database
access
problem,
turn
on
agent
manager
tracing
(if
it
is
not
already
on),
and
restart
the
agent
manager.
If
the
problem
continues,
contact
IBM
Customer
Support.
CTGEM0025E
The
client
certificate
has
an
unrecognized
format:
class_name.
Explanation:
The
client
certificate
specified
by
the
class_name
class
has
an
unrecognized
format.
Administrator
Response:
Collect
the
message
and
trace
files
and
contact
IBM
Customer
Support.
CTGEM0026E
The
agent
manager
cannot
store
information
that
is
provided
in
a
configuration
update
into
the
agent
registry.
Explanation:
The
information
in
a
configuration
update
cannot
be
stored
in
the
agent
registry.
Administrator
Response:
Verify
that
the
agent
registry
database
is
operational.
If
it
is
not
running
locally,
make
sure
that
you
can
connect
to
it
from
the
agent
manager
server.
Turn
on
tracing
(if
it
is
not
already
on),
and
restart
the
agent
manager.
If
the
problem
continues,
contact
IBM
Customer
Support.
CTGEM0027E
The
agent
manager
cannot
load
the
root
certificate
for
the
certificate
authority
that
uses
the
following
alias:
root_certificate_alias.
Explanation:
The
agent
manager
cannot
load
its
root
certificate.
System
action:
The
certificate
authority
is
not
initialized.
Certificate
generation
and
renewal
cannot
occur,
so
registration
requests
cannot
be
processed.
Administrator
Response:
Collect
the
agent
manager
and
trace
files
and
contact
IBM
Customer
Support.
CTGEM0028E
The
identification
information
in
the
certificate
request
is
incomplete.
Both
the
operating
system
GUID
and
the
component
ID
must
be
specified.
Explanation:
An
agent
or
a
resource
manager
submitted
a
certificate
request
that
does
not
contain
complete
identification
information.
The
calling
program
must
provide
both
an
operating
system
GUID
and
a
component
ID.
System
action:
In
addition
to
logging
this
message
in
the
agent
manager
message
and
trace
files,
the
agent
manager
throws
an
exception
to
notify
the
calling
program
about
the
problem.
Administrator
Response:
This
message
indicates
a
programming
problem.
Collect
the
agent
manager
message
and
trace
files
and
contact
IBM
Customer
Support.
Programmer
response:
Modify
the
calling
program
to
provide
complete
information
for
the
certificate
request.
CTGEM0029E
A
Web
service
port
implementation
class
cannot
be
loaded.
The
implementation
class
name
is
class_name.
Explanation:
An
error
occurred
while
loading
the
Web
service
port
implementation
class
specified
by
class_name.
System
action:
The
function
provided
by
the
specified
Web
service
port
implementation
is
not
available.
Chapter
11.
Tivoli
Common
Agent
Services
messages
207