Minolta PI4700E User Manual
Page 348

Unable to Print
11
Pi4700e
11-5
T
ro
ubl
es
hoo
ting
Ch
apte
r 11
Folding cannot be 
specified.
(for Windows)
The optional Folding Finisher is 
necessary for you to specify 
Folding. “Folding Finisher” must 
be selected on “Device Options 
Setting” tab.
Select “Folding Finisher” on “De-
vice Options Setting” tab.
(for Macintosh)
The optional Folding Finisher is 
necessary for you to specify 
Folding. “Folding Finisher” must 
be selected on “Installable Op-
tions.”
Select “Folding Finisher” on “In-
stallable Options.”
Folding may be disabled when 
Staple or Punch is specified.
Check the settings made. (See 
“Function combination matrix” 
(p. 12-1, p. 12-4, p. 12-7).)
Folding is not effect-
ed.
Folding cannot be effected if the 
type of paper is Thick Paper or 
OHP.
Check the type of paper.
Unable to print image 
properly.
Machine memory space avail-
able is not sufficient.
Add machine memory to expand 
its space, or simplify the image 
to reduce the amount of data 
handled.
Unable to specify the 
exit port.
No exit port can be specified if 
the paper size is A6 or B6, or 
OHP Interleaving is specified.
Check the setting of the paper 
size and OHP Interleaving.
Unable to properly 
feed prints out to the 
specified port.
Prints with paper size of B6 or 
smaller cannot be fed out if pa-
per exit port is Mailbin.
Check the paper type and paper 
size.
Paper is not fed from 
the specified paper 
source.
Paper may not be fed from the 
specified paper source if that pa-
per source is loaded with paper 
of a different size and direction.
Load the paper source with pa-
per of the appropriate size and in 
the appropriate direction.
Watermark is not 
printed.
Watermark may not be printed in 
graphics applications.
No watermark can be printed in 
this case.
Unable to print exact-
ly as set.
The paper size, paper direction, 
and other settings made on the 
application takes precedence 
over those made in the driver.
Make the correct settings on the 
application.
Error dialog box is 
output instead of Set-
ting dialog box.
Unusable combination of device 
and settings with Easy Set being 
stored could have been 
achieved by changing of device 
installed.
Open file specified in the error 
dialog box, delete applicable set-
tings.
Distribution cannot 
be specified.
To specify Distribution, a “Hard 
Disk Drive in Copier” that is op-
tional on the machine is neces-
sary. “Hard Disk Drive in Copier” 
must be specified in “Device Op-
tions Setting.”
Select “Hard Disk Drive in Copi-
er” on “Device Options Setting.”
Symptom
Possible Cause
Action
