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5 troubleshooting the update software – Minicom Advanced Systems SMARTRACK 116 IP User Manual

Page 61

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USER GUIDE

60

Figure 62 Open box

4. Open the file.

5. Click Start. The SmartRack 116 IP Switch Update flashes the firmware. On

completion the firmware version number appears.

6. Check that the updated version number is correct by pressing

.

Firmware Update generates one log file per session that displays a chronological
list of actions. You can read the log file in any ASCII text editor. The log file is
located in the Windows directory.

25.4.4 Manually updating ROCs

After starting the Update software:

1. Select one or more ROCs.

2. Press Options -> Advanced -> Manual Update

3. Open the appropriate hex file.

4. Press Start. The firmware updates.

25.5 Troubleshooting the Update software

This section covers:

Resetting the units

Returning the OSD to the factory default settings

Getting the current status

Communication Error message

Electricity failure