beautypg.com

GarrettCom 6K32TRC User Manual

Page 72

background image

Magnum 6K32T & 6K32TRC Managed Switch Installation and User Guide 05/07)


67

www GarrettCom com

.

.

Product

name

Serial Number (or Invoice Number)

Packing List Number (or Sales Order Number)

Date of installation

Failure symptoms, including a full description of the problem.

GarrettCom will carefully test and evaluate all returned products, will repair products
that are under warranty at no charge, and will return the warranty-repaired units to
the sender with shipping charges prepaid (see Warranty Information, Appendix A,
for complete details). However, if the problem or condition causing the return
cannot be duplicated by GarrettCom, the unit will be returned as:

No Problem Found.

GarrettCom reserves the right to charge for the testing of non-defective

units under warranty. Testing and repair of product that is not under warranty will
result in a customer (user) charge.


6.4

Shipping and Packaging Information

Should you need to ship the unit back to GarrettCom, please follow these

instructions:

1. Package the unit carefully. It is recommended that you use the original

container if available. Units should be wrapped in a "bubble-wrap" plastic
sheet or bag for shipping protection. ( You may retain all connectors and this
Installation Guide.)

CAUTION

:

Do not pack the unit in Styrofoam "popcorn" type packing

material. This material may cause electro-static shock damage to the unit.

2. Clearly mark the Return Material Authorization (RMA) number on the

outside of the shipping container.

3. GarrettCom is not responsible for your return shipping charges.

4. Ship the package to:

GarrettCom,

Inc.

47823 Westinghouse Dr.

Fremont, CA 94539-7437

Attn.: Customer Service


APPENDIX A: WARRANTY INFORMATION

GarrettCom, Inc. warrants its products to be free from defects in materials

and workmanship for a period of three (3) years from the date of shipment by
GarrettCom.

This manual is related to the following products: