Gateway 7250R - Manual (Page 99)

92 Troubleshooting
The diskette drive LED illuminates continuously
The system does not recognize an expansion card
Printer problems
The printer will not turn on
The diskette is corrupted Run CheckDisk on the diskette. If errors are detected and
corrected, try accessing the diskette again.
Probable cause Solution
The diskette is corrupted Remove the diskette from the drive. If the light remains on,
try restarting the system.
The cable to the drive is
not connected properly Open the system, then make sure the cable between the
diskette drive and its controller is properly connected. Make
sure that the pins are not bent or misaligned.
Probable cause Solution
The interrupt or I/O
address is set incorrectly Check the address configuration of the adapter card and
make sure that it does not conflict with another card in the
system.
The card has not been
configured through the
software Configure the card with the appropriate software.
The card was not installed
correctly Make sure the card jumpers are set correctly and reseat
the card.
Probable cause Solution
The printer is not onlne
(ready) Make sure the on-line or ready light is on, or the display
indicates “Ready.”
The printer is not turned
on Make sure that the power switch is depressed or set to the
On position. If power is applied to the printer, the green
power LED should be illuminated.
Probable cause Solution
8506162.book Page 92 Wednesday, May 10, 2000 10:21 AM