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Gateway 7250R User Manual

Page 101

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94

Troubleshooting

The system is non-responsive

The keyboard does not work

Power supply alarm buzzes
and power supply status LED
blinks indicating a failed power
supply module

Replace the indicated power supply module. (You can
turn off the audible alarm by inserting an appropriate
tool into the port on the front panel and pressing the
switch.)

Power supply alarm buzzes
and both power supply status
LEDs blink, indicating a failed
common component

Replace the entire power supply housing. (One or both
of the power supply modules may also be bad.)

Probable cause

Solution

An error occurs during an
application or the server
may be out of memory

Restart your server by pressing the reset button. If the
system is still non-responsive, press and hold in the
power button for 4 seconds to turn the system off. Turn
the system back on, then follow the on-screen
instructions.

Keyboard, mouse, and front
panel are locked out when
the password is set

Enter the password.

Probable cause

Solution

Keyboard is locked out
when the password is set

Enter the password.

A key was depressed while
the system was starting up

Clear the sticking key, then turn off the system, wait for
a few seconds, then turn the system back on.

The keyboard is not plugged
in or connected properly

Make sure the cable is properly connected.

Something spilled into the
keyboard

Turn off the system. Turn the keyboard upside down to
drain it, then turn is right-side up to let it dry before using
the keyboard again.

The keyboard is defective

Try a keyboard that you know is working.

Probable cause

Solution

8506162.book Page 94 Wednesday, May 10, 2000 10:21 AM