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Peripheral/adapter problems – Gateway 7250R User Manual

Page 98

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Peripheral/Adapter problems

91

Peripheral/Adapter problems

The system does not recognize a SCSI device

The system does not recognize the diskette drive

The diskette drive will not read, write, or format

Probable cause

Solution

The device needs to be
added as new hardware

From the Control Panel window (Start | Settings | Control
Panel
), double-click Add New Hardware. Follow the
on-screen instructions for adding the device.

The SCSI ID may be
invalid

Assign an available SCSI ID to the device.

The SCSI chain is not
terminated

Make sure the last device on the SCSI chain is terminated.

The device cables are
not installed correctly

Open the system, then check all cables between the
controller and the device.

Probable cause

Solution

The diskette drive may
be configured incorrectly

Restart your server, then press

F1

to enter the BIOS Setup

utility. In the Boot | Removable Devices menu, make sure
that the diskette drive parameters are set correctly.

The drive cables are not
connected properly

Open the system, then make sure all cables are properly
connected to the controller card. Some systems do not have
a floppy controller card because the floppy controller is built
into the system board.

The drive controller is not
seated properly

Open the system, then reseat the drive controller. Some
systems do not have a floppy controller card because the
floppy controller is built into the system board.

Probable cause

Solution

The diskette is not
IBM-formatted

Make sure that the diskette you are trying to format is
IBM-compatible. If it is, try reformatting it. If not, get another
diskette.

The disk is write
protected

Make sure that the write-protection window on the
upper-right corner of the diskette is closed (unprotected).

8506162.book Page 91 Wednesday, May 10, 2000 10:21 AM