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Gateway 7250R User Manual

Page 105

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98

Troubleshooting

Bad command or file name

Make certain you entered the right command.

Verify the specified drive, then try it again.

If you are trying to exit MS-DOS to return to Windows, type

exit,

then press

E

NTER

.

Base memory [xxx]
expansion

This is an informational message only. No action is required.

Checking RAM on disk
controller

Your BIOS configuration is incorrect. Open the BIOS Setup
utility, then make sure the settings are correct.

CD-ROM is not recognized

See “The system does not recognize the CD drive” on
page 88 f
or a possible solution.

Data error

Use CheckDisk on the drive with the error.

Decreasing available
memory

Your BIOS configuration is incorrect. Enter the BIOS Setup
utility, then make sure the settings are correct.

Diskette drive is not
recognized

See “The system does not recognize the diskette drive” on
page 91 f
or a possible solution.

Diskette drive 0 seek to track
0 failed

Enter the BIOS Setup utility, then make sure the settings
are correct.

Check the diskette drive cables. Make sure that Pin 1 on
the cable aligns with Pin 1 on the connector.

Diskette drive reset failed

Open the BIOS Setup utility, then make sure the settings
are correct.

Check the diskette drive cables. Make sure Pin 1 on the
cable aligns with Pin 1 on the connector.

Diskette read failed - strike

F

1

to retry boot

Make sure that the boot disk contains the Command.com
file.

Use the configuration utility (if necessary) to make sure that
your drive or controller configuration is correct.

Press

F1

to try to restart the server.

Gate A20 failure

You may have an XT keyboard connected to an AT system
or vice versa. Make sure that the keyboard is configured to
work with the appropriate system. Some keyboards have a
switch to select either AT or XT.

Hard disk controller failure

Make sure that the hard drive cable is properly connected.

Open the BIOS Setup utility, then make sure that the correct
drive type is selected.

Hard disk controller failure -
press

F

1

to try reboot

The drive controller may be defective. Press

F1

to try to

restart the server.

Try running a disk formatting utility. For more information,
refer to your operating system documentation.

Error message

Solutions

8506162.book Page 98 Wednesday, May 10, 2000 10:21 AM