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System problems – Gateway 7250R User Manual

Page 100

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System problems

93

The printer is turned on but will not print

The printer prints garbled text

System problems

The system will not start up

The printer is not
plugged in

Make sure that the power cable is plugged into a live power
source.

The printer is defective

Try another printer, if one is available.

Probable cause

Solution

The printer is not connected
to the system

Make sure the data cable between the printer and the
system is properly connected. Make sure that it is
connected to the proper port. Make sure the connector
and cable have no bent or broken pins.

The printer is not designated
as the default printer

If the printer that you are trying to print to is not the
default printer, make sure that you have selected it
through the program printer setup function.

The printer has not been
added to the system

In the Printers window (Start | Settings | Printers),
double-click Add Printer. Follow the on-screen
instructions for adding the new printer.

Probable cause

Solution

The wrong driver is being
used for the selected
printer

In the Printers window (Start | Settings | Printers), select
the printer. From the File menu, click Properties. Make sure
that the printer is using the correct printer driver. If not, install
the correct one.

Probable cause

Solution

The system is not connected to
an AC outlet

Make sure that the power cable is connected to an
operating AC power source.

Voltage selection switch not
set correctly

Make sure that the voltage selection switch is set to
the correct power source.

Probable cause

Solution

8506162.book Page 93 Wednesday, May 10, 2000 10:21 AM