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Printer problems – Gateway 7450R User Manual

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84

Gateway 7450R Server System Manual

The system does not recognize an expansion card

Printer problems

This server does not include a parallel port on the I/O panel. To connect a
printer directly to the server, you must use a serial or USB printer.

The printer will not turn on

The printer is turned on but will not print

Probable cause

Solution

The interrupt or I/O
address is set incorrectly

Check the address configuration of the adapter card and
make sure that it does not conflict with another card in the
system.

The card has not been
configured through the
software

Configure the card with the appropriate software.

The card was not installed
correctly

Make sure the card jumpers are set correctly and reseat
the card.

Probable cause

Solution

The printer is not onlne
(ready)

Make sure the on-line or ready light is on, or the display
indicates “Ready.”

The printer is not turned
on

Make sure that the power switch is set to the On position.
If the printer is turned on, the green power LED should be
illuminated.

The printer is not
plugged in

Make sure that the power cable is plugged into a working
power source.

The printer is defective

Try another printer, if one is available.

Probable cause

Solution

The printer is not connected
to the system

Make sure the data cable between the printer and the
system is properly connected. Make sure that it is
connected to the proper port. Make sure the connector
and cable have no bent or broken pins.

8507328.book Page 84 Thursday, February 15, 2001 11:28 AM