Gateway E-5400 - Manual (Page 99)

92 Troubleshooting
Peripheral/Adapter problems
A SCSI device is not recognized by the system
The diskette drive is not recognized by the system
Probable Cause Solution
The device needs to be
added as new
hardware. From the Control Panel window ( Start |
Settings | Control Panel ), double-click Add New
Hardware . Follow the directions for adding the
device. If you are not experienced with this
procedure, call technical support.
The SCSI ID may be
invalid. Assign an available SCSI ID to the device.
The SCSI chain is not
terminated. Make certain the last device on the SCSI
chain is terminated.
The device cables are
not installed correctly. Open the system, then check all cables
between the controller and the device.
Probable Cause Solution
The diskette drive may
be configured
incorrectly. Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Boot | Removable Devices menu, make sure
that the diskette drive parameters are set
correctly.
The drive cables are not
connected properly. Open the system, then check all cables
connected to the controller card.
The drive controller is
not seated properly. Open the system, then reseat the drive
controller.
Important Some systems do not have a floppy controller card
because the floppy controller is built into the system board.
05030.book Page 92 Monday, November 22, 1999 8:23 AM