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Hard drive problems – Gateway E-5400 User Manual

Page 96

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Hard drive problems

89

Hard drive problems

The SCSI drive is not recognized by the system

The IDE drive is not recognized by the system

Probable Cause

Solution

The SCSI bus is not
properly terminated.

Make sure that the last device on the SCSI
chain is properly terminated.

The drive is configured
with a conflicting SCSI
address.

Change the device’s SCSI address to one that
is not currently being used by the system.

The cables are not
connected correctly.

Open the system, then check the cable
connections.

Probable Cause

Solution

The primary IDE device
may be configured
incorrectly.

Restart your computer, then press

F1

to enter

the BIOS Setup utility program. From the

Advanced | IDE Configuration

menu, set the

IDE

Controller

to Both and the

Primary IDE Master

to

Auto

.

The drive may not be
configured properly.

Consult the hard drive user’s guide for
instructions on how to configure the drive.

The drive cables are not
connected properly.

Open the system, then check all cables
connected to the controller card.

The drive controller is
not seated properly.

Open the system, then reseat the drive
controller.

Important

Some systems do not have IDE controller cards because
the IDE controller is built into the system board.

05030.book Page 89 Monday, November 22, 1999 8:23 AM