FARGO electronic C30 - Manual (Page 72)

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Persona C30 Card Printer User Guide (Rev. 2.2) 4-19
Resolving a Ribbon Break Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
NOTE: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity.
Step Procedure
1 Review the following information.

Symptom: The Print Ribbon has become jammed or has broken in the
Printer

Printer Error State: The Ribbon Supply Encoder Sensor has
unexpectedly stop receiving information from the Ribbon Encoder

Driver Monitor Error Display: Ribbon BreakJam