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Diagnostic method flowchart, Chapter 3 troubleshooting 3-3 – FUJITSU SPARC Enterprise Server M3000 User Manual

Page 41

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Chapter 3

Troubleshooting

3-3

FIGURE 3-2

Diagnostic Method Flowchart

The XSCF

mail function sent an E-mail

message?

Start

Check whether an error message
is displayed on the OS console
and XSCF console.

The XSCF console displays

an error message?

Check /var/adm/messages in the
Oracle Solaris OS.

FMA message?

Can the message

ID be used?

Execute fmadm to display fault
information.

Enter the message ID in https://support.oracle.com/
to refer to fault information.

Execute showlogs or fmadm in the
XSCF to display fault information.

Make a memo of the displayed
fault information.

Contact your service engineer.

End

YES

NO

YES

NO

NO

NO

NO

Has the problem been

solved?

YES

YES

YES

OS panic or performance

error?

Is the power OK or

AC OK LED off?

YES

Check the power supply unit and
its connection.

NO