FARGO electronic DTC500 User Manual
Page 68

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Fargo Electronics, Inc.
DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
68
Troubleshooting the LCD Messages (continued)
Message
Cause
Solution
Head Resistance 
Error 
The LCD requires that a 
value be input for the Print 
Head Resistance. 
Enter a value for head resistance in 
the LCD's Printer Setup menu. 
See Setting the Printhead Resistance 
in Section 8, page 262. 
Head Voltage 
Error 
A hardware fault has 
prevented a correct setting 
of the Printhead voltage. 
A default value will be used.
Hopper 1 Empty
Card Hopper 1 has run out 
of cards. (Note: The Printer 
will continue printing from 
Hopper 2 if First Available is 
set as the Card Hopper 
Selection in the Driver.) 
See the Resolving the Card Hopper 
Empty Error Message procedure in 
Section 2, page 92. 
Hopper 2 Empty
Card Hopper 2 has run out 
of cards. (Note: The Printer 
will continue printing from 
Hopper 1 if First Available is 
set as the Card Hopper 
Selection in the Driver.) 
See the Resolving the Card Hopper 
Empty Error Message procedure in 
Section 2, page 92. 
Invalid Flip 
Command 
Indicates that the Printer 
received a command to print 
both sides of the card, but 
this model does not support 
dual-sided printing. 
Press CANCEL to reset the Printer or 
RESUME to print onto two separate 
cards. 
Invalid Print 
Ribbon 
Indicates an unauthorized 
Ribbon. 
Install a valid, Fargo-authorized 
Ribbon and press RESUME to 
continue. 
See Resolving the Unknown Ribbon 
Type Error Message in Section 2, 
page 104. 
Continued on the next page
