Resolving the headlift error message – FARGO electronic DTC500 User Manual
Page 105

RESTRICTED USE ONLY
Fargo Electronics, Inc.
DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
105
Resolving the Headlift Error Message
Symptom: The Printer was unable to raise or lower the Printhead.
Step
Procedure
1
Press the Resume button to retry.
2
If the Headlift does not rotate, check the Headlift Motor (A000124) to ensure 
that it is running. 
3
If the Headlift Motor is not running, replace the Headlift Motor. See the 
Replacing the Headlift Motor (A000124) procedure in Section 5, page Error! 
Bookmark not defined.. 
4
If the head cycles but does not stop at the position every time, check the 
Headlift Sensor as described in Sensor Testing in Section 7, page 248. 
5
If the Headlift Sensor is failing, replace it. See the Replacing the Headlift 
Sensor (A000126) in Section 5, page Error! Bookmark not defined.. 
