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Crm integration – AltiGen MAXCS 7.5 MaxCommunicator User Manual

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MaxCommunicator Manual

You can choose to play your messages on your phone set, or play
them on your sound card and speakers. If you choose to play them
on your sound card, you can have the message play as it
downloads, or you can download it completely and play it on an
external media player.

CRM Integration

MaxCommunicator can access phone numbers from your Microsoft
Outlook or Outlook Express database. During installation, the in-
stall program reads which applications you have installed on your
system.

Configure CRM integration in the Configuration window’s
Integration screen:

Use Database Selector—Check this check box to allow
integration of your company’s CRM database with your
MaxCommunicator, then select your CRM program from the
Select current database list.

Private Folder Only – If an organization has many large public
contact folders for outlook, users can eliminate the time it takes to
synchronize all of those folders by checking a new option. Check
the Private Folder Only checkbox to synchronize only the Private
Contact folder. Clear the checkbox to also synchronize Public
Contact folders.