AltiGen MAXCS 7.5 MaxCommunicator - Manual (Page 34)

28 MaxCommunicator Manual
When you a re ready to reconnect to the call on hold, click Hold in
the State cell of the call. The call goes to the connected state.
Transferring Calls
MaxCommunicator allows for both supervised transfer (in which
you confirm the transfer with the target) and blind transfer.
You may transfer calls in the following ways:
Dragging—Drag and drop the call (either while it’s ringing or
connected) onto the target number on the Directory, Speed Dial,
Contacts, or Monitor tabs.
Dialing—While connected to a call, in the dialing field enter the
target number you want to transfer to, then click the Transfer
button.
Clicking— If the target number is on the Directory, Speed Dial,
Contacts, or Monitor tab, click it. Then click Transfer.
You’re asked to confirm the transfer.
You can click Yes before the party answers to do a blind transfer,
or you can wait for the person to answer and then confirm or
cancel the transfer.
The first call
goes to Hold
state