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Transferring to voice mail, Transferring to auto attendant – AltiGen MAXCS 7.5 MaxCommunicator User Manual

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MaxCommunicator Manual

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Handling Calls

At any time before or after the person you’re transferring to
answers the phone, you can cancel the transfer by clicking
the No button or by closing the dialog box.

If the transfer is canceled, MaxCommunicator reconnects the
call to your extension. The call is also reconnected if the third
party doesn’t answer.

Transferring to Voice Mail

While connected to a call, click the To Voicemail button in the
toolbar. In the box that pops up, choose the extension you want
to send the call to, then click OK. (You can sort extensions by
number or by name.)

Note: You can also forward a call to voice mail without answering

it by clicking the To Voicemail button while the call is
ringing.

Transferring to Auto Attendant

To transfer a call to an auto attendant, while connected to the call
click the To AA button. The AA Selection box pops up. Use the
drop-down list to select an auto attendant to transfer to. (You can
sort the list by number or by name.)