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Client auto-answer – AltiGen MAXCS 7.5 MaxCommunicator User Manual

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MaxCommunicator Manual

51

Handling Calls

To configure this,

1. In MaxCommunicator select Configuration > Extension.

You will see an option Use Polycom phone to make or answer
calls
.

There are three options for this feature:

Disabled - You must answer and place calls manually.

Speaker - When you click an incoming call from the MAXCS
client, the call will be answered by the phone's speaker;
outgoing MAXCS client calls will be dialed and directed to the
phones' speaker.

Headset - When you click an incoming call from the MAXCS
client, the call will be answered by the phone headset;
outgoing MAXCS client calls will be dialed and directed to the
phones' headset.

This answering feature is enabled only when your phone is on-
hook.

Client Auto-Answer

This Auto-Answer feature is available only when the Use Polycom
phone to make or answer calls
option is set to Speaker or
Headset.

To configure client auto-answer,

1. In MaxCommunicator, select Configuration > Extension >

Call Handling.

2. Check the Automatically answer after xx seconds

checkbox, and set the number of seconds before calls are
picked up. Note that there may be a few seconds (3-4) of
delay answering calls with this feature.