ITC VerifyNow System Platelet Reactivity Test - Manual (Page 79)

Page 75 14439.C 03/2013
Troubleshooting - 10
VerifyNow System User Manual | USA
Parameter Issue Description Resolution
V2 Maximum leak rate This event is logged as Error 18 in the event log.
1) Use the cleaning device (see Section 1.1) then perform an
EQC (see Section 5.1).
2) Repeat if necessary.
3) Call Technical Support if EQC does not pass after three
attempts.
P1 Maximum pressure level This event is logged as Error 19 in the event log.
1) Use the cleaning device (see Section 1.1) then perform an
EQC (see Section 5.1).
2) Repeat if necessary.
3) Call Technical Support if EQC does not pass after three
attempts.
F1 Mixer frequency flag
count
1) Check the alarm and error log (see Section 7.4.1) and note
the frequency of Error 16 in the log.
2) Call Technical Support with this information.
F2 Mixer frequency
transitions high to low
1) Visually inspect the EQC device to verify it has not been
damaged. If you have another EQC device, repeat EQC using
the second device.
2) Check the alarm and error log (see Section 7.4.1) and note
the frequency of Error 16 in the log.
3) Call Technical Support with this information.
MASK Failing optical element This event is logged as an error in the event log (e.g. #4, #29). It
commonly occurs when the EQC device has not been removed
completely from the test device port when prompted or when
the instrument is located in adverse lighting conditions (refer to
installation guidelines).
Call Technical Support if the EQC device had been removed
completely at the end of EQC and it fails.