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5 setup of eserver client computer, 5.1 overview, 5.2 connection steps – Innotech eServer User Manual

Page 89: 5.1 overview 4-5.2 connection steps, E 4-21, Setup of eserver client computer

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Page 89

eServer Setup and Site Installation Instructions

© Mass Electronics Pty Ltd 2009

Chapter 4 – Configuring eServer Communications

4-5 Setup of eServer Client Computer

4-5.1 Overview

eServer 1.20 or greater enables automatic configuration of eServer Client computers. Upon

connection of an eServer Client Computer, eServer will automatically download and install the

necessary ancillary files to complete the setup.

4-5.2 Connection Steps

Follow all onscreen instructions during setup of connecting eServer Client computers. The most

common issue faced with initial connection of eServer Client computers is ensuring that security

settings are correct and that Internet Explorer is correctly shutdown and restarted when advised by

onscreen instructions.

Launch Internet Explorer. In the

address bar, enter the specific DNS name or static IP address or

computer name of the eServer computer you are connecting to, as illustrated below in Figure 4-21.

Figure 4-21:  Launch Internet Explorer and Connect to eServer Computer

NOTE

Ensure that you are logged into the eServer Client computer as a System Administrator , and have a functional

network connection to download and install necessary ancillary files from the eServer Host computer. Otherwise refer

to

Section 5 - General Troubleshooting Tips

.

These instructions detail the first connection of an eServer Client computer to a eServer Host computer running

eServer 1.20 or greater. This will require the download and installation of the eServer Native Client and Magellan

ActiveX Control. You will only be required to download and install the these components the first time a eServer Client

computer connects to an eServer Host computer running eServer 1.20 or greater, unless a new version is installed on the

eServer Host Computer.