HP Photosmart Premium Fax C410 - Manual (Page 212)

Solution 4: Replace the ink cartridge
Solution: Replace the indicated ink cartridge.
If your cartridge is still under warranty, contact HP support for service or replacement.
Go to: www.hp.com/support .
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
For more information, see:
Cartridge warranty information
Cause: The indicated ink cartridges were defective.
If this did not solve the issue, try the next solution.
Solution 5: Contact HP support
Solution: Contact HP support for service.
Go to:
www.hp.com/support .
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: The product had a problem.
Ink service capacity warning
Solution: If you are going to move or transport the product after receiving this
message, make sure you keep it upright and do not tip it on its side to avoid ink
leakage.
Printing can continue, but ink system behavior might change.
Cause: The product has nearly maximized the ink service capacity.
Ink system failure
Solution: Turn off the product, unplug the power cord, and wait 10 seconds. Then,
plug the power cord back in and turn on the product.
If you continue to receive this message, write down the error code provided in the
message on the product display, and then contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: The printhead or the ink delivery system failed and the product can no
longer print.
Chapter 12
210 Solve a problem
Solve a problem