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HP Photosmart Premium Fax C410 User Manual

Page 124

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If any of the color bars are irregularly streaked, lighter on one side, or contain
one or more streaks of a different color, refer to the following steps.

Figure 12-2 Color bars - irregularly streaked or faded bar (top bar)

Figure 12-3 Color bars - color mixing (yellow bar contains magenta

streaks)

Check the estimated ink levels in the cartridges.

Check if the cartridge corresponding to the streaked bar has the orange
tab removed.

Reinstall the cartridge and make sure all of the cartridges are properly
installed.

Clean the printhead, and then print this diagnostic page again.

If cleaning the printhead does not solve this print quality issue, replace the
cartridge corresponding to the streaked bar.

NOTE:

If replacing the cartridge does not solve this print quality

issue, contact HP support for service.

If any of the color bars show regular white streaks, refer to the following steps.

Check for the PHA TTOE line below the color bars. If the line reads 0,
align the printer.

If the PHA TTOE line on the diagnostic page shows a different value or
aligning does not help, clean the printhead.

NOTE:

If cleaning the printhead does not solve this print quality

issue, contact HP support for service.

Chapter 12

122

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