HP Photosmart Premium Fax C410 - Manual (Page 137)

• If you are loading your original in the document feeder tray, place the paper, with
the print side up, in the tray as shown below. Place the pages in the tray so that
the top of the document goes in first.
NOTE: Do not load photos in the document feeder tray to copy. If you are copying
a photo, place it on the glass.
Cause: The original was placed incorrectly on the glass or in the document feeder
tray.
Scanned image is incorrectly cropped
Solution: The autocropping feature in the software crops anything that is not part
of the main image. Sometimes this might not be what you want. In that case, turn off
autocropping in the software and crop the scanned image manually, or not at all.
Cause: The software was set to automatically crop scanned pictures.
Scanned image has incorrect page layout
Solution: Turn off autocropping in the software to retain the page layout.
Cause: Automatic cropping was changing the page layout.
Scan troubleshooting 135
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