Technical support, Before you contact hp, Hp contact information – HP 441877-00F User Manual
Page 78: Free automated customer support services
Technical support 78
Technical support
Before you contact HP
Be sure to have the following information available before you call HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage
o contact HP by phone:
o
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
o
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website
•
In other locations, see the Contact HP worldwide (in English) webpage
Free automated customer support services
The following sites offer troubleshooting information, compatibility notes, and software upgrades
(including Softpaqs and drivers).
HP Worldwide Web Server
•
Navigate to a specific product, and then look for support information from the list of support
resources at the HP su
).