Warranty (u.s.a), Troubleshooting – Samsung BESPOKE 30 Inch Smart Slide-In Induction Range Owners Guide User Manual

Page 70

70 English

arr
anty (U

.A)

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE

& CARE GUIDE

SAMSUNG ELECTRIC RANGE

LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE

This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting on the date of delivery to the original consumer purchaser, of:

One (1) Year Parts and Labor

This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale and/or proof of delivery must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive
warranty service.

SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.

To receive in-home service, product must be unobstructed and accessible to the
service agent.

Displayed

code

Possible cause

Solution

This code appears if the internal
temperature of a burner rises
abnormally high.

Power Off, and then Power On
to the setting you want again.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.

UP The voltage is too high or
low.

Check the power connection
and make sure to turn the
appliance on after regulating
the voltage.

The touch-enabled IC
communicates abnormally.

Restart the appliance
using the

POWER

key. If

the problem continues,
disconnect power for more
than 30 seconds. Then, restart
the appliance. If the problem
still continues, contact a local
Samsung service center.

Communications between main
and EEP-ROM failed.

Troubleshooting