Epson 7700p - Manual (Page 81)

Solving Problems 75
Where To Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day, as listed in
the following table.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Owner’s Kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM ,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM , Pacific Time, Monday
through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM , Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Electronic support and automated telephone services
Service Access
World Wide Web From the Internet, you can reach EPSON’s projector page at
http://www.epson.com/mul_proj/
Presenters Online Access tips, templates, training and more at
http://www.presentersonline.com
EPSON Internet FTP
Site If you have Internet FTP capability, use your web browser (or other software for
FTP downloading) to log onto ftp.epson.com with the user name anonymous
and your e-mail address as the password.
EPSON E-Mail
Technical Support To receive technical advice through e-mail, go to http://support.epson.com
and complete the form under the troubleshooting tab, as requested.
Automated Telephone
Services A variety of automated help services are available 24 hours a day, seven days a
week. To use these services, you must have a touch tone telephone and call
(800) 922-8911.
7700.book Page 75 Wednesday, November 1, 2000 6:15 PM