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Canon PIXMA G620 Printer User Manual

Page 267

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Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Check1

Make sure paper is loaded.

Loading Paper

Check2

When loading paper, consider the following.

• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.

• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load

limit.

However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.

• Always load the paper in portrait orientation, regardless of the printing orientation.

• When you load the paper on the rear tray, place the print side facing UP and align the right and left paper

guides with the paper stack.

Loading Paper

Check3

Is paper too thick or curled?

Unsupported Media Types

Check4

When loading envelopes, consider the following.

When printing on envelopes, see

Loading Envelopes

, and prepare the envelopes before printing.

Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.

Check5

Make sure media type and paper size settings match with loaded paper.

Check6

Make sure that there are not any foreign objects in the rear tray.

If the paper tears in the rear tray, see

What to Do When Paper Is Jammed

to remove it.

Remove any foreign objects from the rear tray.

If a foreign object is inside the rear tray, remove it according to the following procedure.

1. Turn off the power of the printer and disconnect the power plug from the outlet.

1.

2. Open the feed slot cover.

2.

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