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Manually solved network troubles – Canon PIXMA G620 Printer User Manual

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Manually Solved Network Troubles

Cannot Find Printer on Network/Cannot Printing
Cannot Connect to Printer through Wireless Direct

Cannot Find Printer on Network/Cannot Printing

Printing Out Network Settings Information:

Follow the procedure below to print out the network settings information.

Step1

Check that printer and wireless router are turned on.

Turn the wireless router back on.

Wait about five minutes and then turn the printer back on.

Step2

Check your devices (e.g. computer/smartphone/tablet) are connected to

Internet.

Make sure that devices and the wireless router are connected to via Wi-Fi or wired LAN, and that the Internet
can be used without problems.

Step3

Check that Wi-Fi setting of your printer is enabled.

When your printer has an LCD, make sure the

icon indicating Wi-Fi is displayed. Wi-Fi setting is enabled

on the default network settings.

Step4

Move printer and various devices (e.g. computer/smartphone/tablet) close to

wireless router.

If the distance between the printer and devices and the wireless router is too far, the communication quality is
poor. Place the printer and devices closer to the wireless router.

Step5

Print out network settings information

Print out the network settings information on your printer.

Printing Network Settings

Checking Printed Network Settings Information:

From the network settings information printed in

Printing Network Settings

, check the entries in items "2-1"

and "2-2"

Select a combination of "2-2 Result Codes" : "2-1 Diagnostic Result" from the list below and take the
indicated action.

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