Canon PIXMA G620 Printer - Manual (Page 233)

Cannot Find Printer on Network
In the following cases, set up the printer again.
• When you buy a new computer or wireless router •
• When you change the settings on your wireless router •
• When the connection method (Wi-Fi / USB) of the printer is changed •
• When you forget the administrator password of the printer •
From the Setup menu screen, select Device settings > Reset setting > All data to reset the
administrator password to the default setting, and then redo setup.
Reset setting
For more on the setup procedure, click here.
In Other Cases Than Above:
If the printer suddenly stops working, even though you have not changed the settings of the device or
network to which it is connected, or if you cannot find the printer during the setup process, check and
solve the problem, using IJ Network Device Setup Utility. After the condition improves, redo the setup of
the printer.
IJ Network Device Setup Utility is a powerful solution tool for network problems.
Step1 Check the environment and network settings for the solution tool.
Step2 Download and install the solution tool.
Step3 If the solution tool does not solve the problem.
Step1 : Check Basic Items for Network
Check1 Check power status.
Check your printer and the network device (wireless router, etc.) are turned on.
If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then
check if the printer is turned on.
1. Check if network device such as router is turned on. 1.
If network devices are not turned on, turn on the power. If the network devices are on, turn them off
and on again.
It may take a while for the network device to become ready for use once they are turned on.
Proceed once the network device such as router is ready for use.
2. Check if printer is turned on 2.
If printer is not turned on, turn on the power. If the printer is on, turn it off and on again.
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