Canon MAXIFY GX5020 Wireless MegaTank Inkjet Color Printer - Manual (Page 290)

Removing Jammed Paper inside Printer
Removing Jammed Paper through Paper Output Slot
1. Hold jammed paper firmly with both hands and pull it out slowly. 1.
Slowly pull out the paper so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may •
be ejected automatically.
Press the printer's Stop button to stop printing, and then turn off the printer.
• If the paper cannot be pulled out or is torn, open the printer's top cover and remove jammed •
paper inside the printer.
Removing Jammed Paper inside Printer
2. Press printer's OK button. 2.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing
Jammed Paper inside Printer .
Removing Jammed Paper through Feed Slot of Rear Tray
1. Hold jammed paper firmly with both hands and pull it out slowly. 1.
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