Canon MAXIFY GX5020 Wireless MegaTank Inkjet Color Printer - Manual (Page 281)

• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3 Make sure printer driver is installed correctly.
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and
click here to reinstall it.
Check4 When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager . 1.
Note
• If the User Account Control screen is displayed, select Continue .
2. Open USB Printing Support Properties . 2.
Double-click Universal Serial Bus controllers and USB Printing Support .
Note
• If the USB Printing Support Properties screen is not displayed, make sure the printer is •
correctly connected to the computer.
Check2 Make sure printer is properly connected to computer.
3. Click General tab and check for a device problem. 3.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check If an error message is displayed somewhere other than printer status monitor,
check the following:
• " Could not spool successfully due to insufficient disk space " •
Delete any unnecessary files to increase the amount of free space on the disk.
• " Could not spool successfully due to insufficient memory " •
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• " Printer driver could not be found " •
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver
and click here to reinstall it.
• " Could not print Application name - File name" •
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