Functions – Canon MAXIFY GX5020 Wireless MegaTank Inkjet Color Printer User Manual

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Solve Network Troubles with The Printer's Diagnostic
Functions

Cannot Find Printer on Network/Cannot Print

Printing Out Network Settings Information:

Note

•

[Wi-Fi]

indicates descriptions related to Wi-Fi.

•

[LAN]

indicates descriptions related to wired LAN.

Follow the procedure below to print out the network settings information.

Step1

Check that printer and wireless router are turned on.

Turn the wireless router back on.

Wait about five minutes and then turn the printer back on.

Step2

Check your devices (e.g. computer/smartphone/tablet) are connected to

Internet.

Make sure that devices and the wireless router are connected to via Wi-Fi or wired LAN, and that the Internet
can be used without problems.

Step3

[Wi-Fi]

Make sure the printer's Wi-Fi setting is enabled and the

icon is

displayed.

[LAN]

Make sure the printer's wired LAN setting is enabled and the

icon is

displayed.

Step4

[Wi-Fi]

Move the printer and device (computer/smartphone/tablet) closer to the

wireless router.

Wireless communication quality deteriorates if the printer or devices are too far from the wireless router.

[LAN]

Make sure the LAN cable is inserted.

Try reconnecting the LAN cable to the printer and wireless router.

Step5

Print out network settings information

Print out the network settings information on your printer.

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